Office and Administrative Support Workers, All Other :

All office and administrative support workers not listed separately.

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About the Job

Indiana Average Salary $34,100.00
Average Time to Fill 0 days
Typical Education Associate's Degree
Typical Experience
10 Year Projected Openings (2016-2026) 7,785
10 Year Expected Percentage Change (2016-2026) 8.85 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Resource Allocation
Critical Thinking
Attention to Detail
Written Communication
Information Gathering
Oral Communication
Following Directions
Time Management
Conflict Management
Customer Service
Numerical and Arithmetic Application
Technology and Tool Usage

Top Job Duties and Responsibilities

Monitoring and Controlling Resources

Inventory stock to ensure adequate supplies
Maintain inventory records
Monitor inventories of products or materials
Maintain inventory of office supplies
Manage material resources
Monitor currency, coin, or checks in cash drawer
Control organizational, product, or material inventory
Maintain inventory of office equipment or furniture
Develop operational budgets
Manage program or project budgets
Maintain travel expense accounts
Manage organizational or operational finances
Manage inventories or supplies
Purchase materials, equipment, or other resources
Contract meeting facilities
Purchase furnishings, artworks, or accessories
Purchase office equipment or furniture
Requisition stock, materials, supplies or equipment
Order office, administrative, or clerical supplies, materials, and equipment
Disburse organizational funding
Receive payments from others

Making Decisions and Solving Problems

Discharge workers using employee dismissal guidelines
Implement supply chain management processes
Recommend personnel actions such as promotions, transfers, and dismissals
Design compensation models
Align employee career motives to job performance objectives
Implement company or staff policies
Implement freight shipping or storage procedures
Implement employee bargaining agreements
Implement employee compensation and benefit plans
Employ statistical process control procedures
Develop personnel performance objectives
Modify work procedures, processes, or plans to meet situational needs
Resolve operational shipping or transportation issues
Solve administrative problems in the workplace
Appraise personal property or equipment

Judging the Qualities of Things, Services, or People

Identify employee learning needs
Evaluate company recruiting needs
Evaluate office operations
Inspect account books or systems for efficiency, effectiveness, or acceptability
Evaluate employee performance
Evaluate information from employment interviews
Evaluate contract personnel performance
Conduct progress and production reviews
Judge quality of facilities or service
Evaluate capital projects
Evaluate equity and debt financing options
Forecast consumer behavior
Evaluate technology and communication infrastructure
Evaluate ability of applicant
Determine social service program status

Documenting/Recording Information

Maintain personnel records
Maintain equipment service records
Maintain job descriptions
Maintain records, reports, or files associated with business operations or analytics
Record personnel information
Write administrative procedures services manual
Prepare data rights policy
Maintain processes and procedures manual
Maintain telephone logs
Maintain file of job openings
Maintain insurance records
Maintain accounting journals
Maintain customer and account records
Maintain record of organization expenses
Draft employment agreements
Prepare records of customer charges

Thinking Creatively

Integrate job classification structure into human resource management systems
Design talent readiness or succession plans
Develop purchasing policies or procedures
Establish recruiting procedures
Develop business or organizational policies, programs, or standards
Develop employee handbook
Develop business, financial, or operational policies, procedures, or standards
Design human resource management performance metrics
Establish employee performance standards
Design office layout
Generate work template for repetitive tasks

Training and Teaching Others

Develop integrated learning environments
Maintain knowledge of formal and informal learning activities
Identify individual or group learning strategies
Develop training programs
Monitor employee learning or development progress
Develop employee orientation materials
Prepare office, administrative, or clerical based reports and presentations
Train office, administrative, or clerical personnel
Orient new employees
Train others in the use of office, administrative, or clerical equipment

Analyzing Data or Information

Perform SWOT analysis
Analyze business or organizational operating practices or procedures
Analyze business, operational, or management reports
Analyze financial data or information
Analyze organizational workflows
Employ basic business mathematical formulas
Perform market segmentation analysis
Conduct industry or market analysis
Review customer records
Conduct financial or regulatory audits

Guiding, Directing, and Motivating Subordinates

Manage financial activities of the organization
Coordinate operational activities
Set goals for workers or staff
Oversee activities related to dispatching, routing, or tracking transportation vehicles
Delegate administrative support activities
Coordinate production maintenance activities
Assign work to staff or employees
Administer personnel recruitment or hiring activities
Take responsibility for safety of group
Supervise clerical or administrative personnel

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