Cargo and Freight Agents: 
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Also includes
| Freight Forwarders |
About the Job
| Primary Industry | Transportation, Distribution, and Logistics |
| Indiana Average Salary | $36,980.00 |
| Average Time to Fill | 33 days |
| Typical Education | Post-secondary certificate or some college courses |
| Typical Experience | None |
| Current Openings | |
| 2 Year Projected Openings (2016-2018) | 325 |
| 2 Year Expected Percentage Change (2016-2018) | 6.12 % |
| 10 Year Projected Openings (2016-2026) | 1,359 |
| 10 Year Expected Percentage Change (2016-2026) | 10.16 % |
For more information on the new projection methodology, visit Hoosiers by the Numbers .
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Skills Profile
Essential (Soft) Skills
Essential Skills to Employers
Attention to Detail
Resource Allocation
Critical Thinking
Professionalism
Integrity
Information Gathering
Work Ethic
Organization
Following Directions
Customer Service
Oral Communication
Written Communication
Decision-making
Problem-solving
Leadership
Conflict Management
Technology and Tool Usage
Resource Allocation
Critical Thinking
Professionalism
Integrity
Information Gathering
Work Ethic
Organization
Following Directions
Customer Service
Oral Communication
Written Communication
Decision-making
Problem-solving
Leadership
Conflict Management
Technology and Tool Usage
Top Job Duties and Responsibilities
Evaluating Information to Determine Compliance with Standards
Verify shipping documentation
Inspect shipments or cargo against shipping papers
Evaluate compliance of loaded cargo to regulations or specifications
Inspect cargo to ensure it is properly loaded or secured
Examine documents to verify adherence to requirements
Verify ticket or pass
Compare shipment contents to records
Inspect shipments or cargo against shipping papers
Evaluate compliance of loaded cargo to regulations or specifications
Inspect cargo to ensure it is properly loaded or secured
Examine documents to verify adherence to requirements
Verify ticket or pass
Compare shipment contents to records
Guiding, Directing, and Motivating Subordinates
Oversee marine cargo handling
Coordinate shipping activities with external parties
Oversee activities related to dispatching, routing, or tracking transportation vehicles
Coordinate operational activities
Supervise clerical or administrative personnel
Coordinate shipping activities with external parties
Oversee activities related to dispatching, routing, or tracking transportation vehicles
Coordinate operational activities
Supervise clerical or administrative personnel
Performing Administrative Activities
Process individual, group, or organizational invoices
Execute sales or other financial transactions
Manage clerical or administrative activities
Answer questions from customers or the public
Process account invoices
Provide clerical assistance to customers or patients
Execute sales or other financial transactions
Manage clerical or administrative activities
Answer questions from customers or the public
Process account invoices
Provide clerical assistance to customers or patients
Making Decisions and Solving Problems
Route freight shipments
Analyze shipping information to make routing decisions
Resolve operational shipping or transportation issues
Implement freight shipping or storage procedures
Analyze shipping information to make routing decisions
Resolve operational shipping or transportation issues
Implement freight shipping or storage procedures
Getting Information
Obtain flight information from dispatcher
Arrange insurance coverage
Review maps to determine location or routes
Review schedules to obtain cargo loading information
Arrange insurance coverage
Review maps to determine location or routes
Review schedules to obtain cargo loading information
Performing General Physical Activities
Unload materials or equipment
Load materials or equipment
Load/Unload passenger luggage or cargo
Move materials, equipment, or supplies
Carry equipment, luggage, or cases
Load materials or equipment
Load/Unload passenger luggage or cargo
Move materials, equipment, or supplies
Carry equipment, luggage, or cases
Operating Vehicles, Mechanized Devices, or Equipment
Transport cargo
Operate vehicles or material-moving equipment
Operate cargo handling gear
Operate vehicles or material-moving equipment
Operate cargo handling gear
Documenting/Recording Information
Record shipping information
Maintain shipping, transportation, or logistical records, reports, or files
Prepare documentation for contracts, transactions, or regulatory compliance
Maintain shipping, transportation, or logistical records, reports, or files
Prepare documentation for contracts, transactions, or regulatory compliance
Monitor Processes, Materials, or Surroundings
Monitor loading processes to ensure procedural compliance
Track goods or materials
Monitor variables affecting route activities
Track goods or materials
Monitor variables affecting route activities
Real-Time Job Posting Statistics
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Booster Skills & Certifications
Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.
Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.
Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.
| Skill or Certification | Certi - fication | Certification | Hard to Fill | Expensive to Fill |
|---|---|---|---|---|
| Export Compliance | ||||
| Merchandising | ||||
| SAP | ||||
| International Shipping | ||||
| Supervisory Skills | ||||
| Store Management | ||||
| Supply Chain Knowledge |
