Eligibility Interviewers, Government Programs :

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

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About the Job

Indiana Average Salary $36,440.00
Average Time to Fill 30 days
Typical Education High school diploma or equivalent
Typical Experience Over 1 year, up to and including 2 years
10 Year Projected Openings (2016-2026) 1,900
10 Year Expected Percentage Change (2016-2026) 5.21 %

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Information Gathering
Customer Service
Written Communication
Attention to Detail
Critical Thinking
Oral Communication
Following Directions
Conflict Management
Resource Allocation
Time Management

Top Job Duties and Responsibilities

Judging the Qualities of Things, Services, or People

Evaluate applicant qualifications for employment
Evaluate information from employment interviews
Evaluate ability of applicant
Evaluate applicant qualifications for licensure
Evaluate personnel policies, practices, or benefits
Identify physical or emotional abuse
Determine social service program status

Staffing Organizational Units

Refer applicant to other hiring personnel
Compare client applications with eligibility requirements
Conduct eligibility or selection interviews
Select applicants meeting qualifications
Publicize job openings

Documenting/Recording Information

Maintain public records, reports, or files
Record information about legal matters
Maintain file of job openings
Record client's personal data
Prepare documentation for contracts, transactions, or regulatory compliance
Manage clinical or social case records

Provide Consultation and Advice to Others

Refer patients or clients to community services or resources
Refer callers or customers to appropriate personnel
Recommend claim action
Match clients to public or community services
Provide advice regarding program quality or effectiveness

Processing Information

Compile data or information related to social service or health programs
Compile data or documentation
Compile data or information for financial reports
Calculate financial data

Interpreting the Meaning of Information for Others

Explain available financial assistance
Translate written or spoken language
Explain public, community, or government service related rules, policies, laws, or regulations

Performing Administrative Activities

Take messages, notes, shorthand, and dictation
Manage insurance claims
Answer questions from customers or the public
Provide clerical assistance to customers or patients

Monitor Processes, Materials, or Surroundings

Ensure compliance with polices or regulations
Monitor financial information
Monitor performance of others

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Medicare/Medicaid/Medi-Cal Knowledge
Vocational Rehabilitation
Financial Reporting
Social Services
Customer Billing
Child Development

Department of Workforce Development Resources