ICR

Counter and Rental Clerks :

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.


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About the Job


Indiana Average Salary $27,870.00
Average Time to Fill 62 days
Typical Education No formal educational credential
Typical Experience None
10 Year Projected Openings (2014-2024) 3,764
10 Year Expected Percentage Change (2014-2024) 7.93 %

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Skills Profile


Essential (Soft) Skills

Essential Skills to Employers

Resource Allocation
Attention to Detail
Oral Communication
Professionalism
Integrity
Customer Service
Organization
Following Directions
Decision-making
Numerical and Arithmetic Application
Information Gathering
Conflict Management
Critical Thinking
Work Ethic

Top Job Duties and Responsibilities

Monitoring and Controlling Resources

Purchase/Rent costumes or accessories
Purchase housekeeping or cleaning supplies or equipment
Collect deposits, payments, funding, or fees
Exchange money for playing chips
Receive payments from others
Issue supplies, materials, or equipment
Manage inventories or supplies

Performing Administrative Activities

Process customer transactions
Process orders for merchandise, supplies, or services
Answer customer questions about goods or services
Answer questions from customers or the public
Rent items to customer
Process credit transaction
Distribute informational bulletins

Documenting/Recording Information

Maintain records of sales or other business transactions
Maintain customer and account records
Maintain equipment service records
Prepare sales or other contracts

Performing for or Working Directly with the Public

Provide direct sales related customer service
Sell products or services
Greet customers, guests, visitors, or passengers
Take customer orders
Assist individuals into or out of vehicles, boats, aircraft, or rides

Resolving Conflicts and Negotiating with Others

Negotiate business contracts
Negotiate rental or lease contracts
Negotiate sales contracts

Processing Information

Reconcile financial records
Calculate monetary exchange
Balance cash register
Calculate rates for organization's products or services
Sort articles for laundry or dry cleaning

Provide Consultation and Advice to Others

Advise others on storage of perishables
Recommend products or services to customers
Advise customers on the use of products or services


Real-Time Job Posting Statistics


Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Customer Contact
Automotive Service Excellence (ASE) Certification
Customer Billing
HVAC
Retail Sales
Order Entry
Inside Sales



Department of Workforce Development Resources