First-Line Supervisors of Non-Retail Sales Workers: 
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Also includes
About the Job
| Primary Industry | Marketing |
| Indiana Average Salary | $92,435.00 |
| Average Time to Fill | 49 days |
| Typical Education | Post-secondary certificate or some college courses |
| Typical Experience | Over 2 years, up to and including 4 years |
| Current Openings | |
| 2 Year Projected Openings (2016-2018) | 974 |
| 2 Year Expected Percentage Change (2016-2018) | 1.08 % |
| 10 Year Projected Openings (2016-2026) | 4,436 |
| 10 Year Expected Percentage Change (2016-2026) | -1.23 % |
For more information on the new projection methodology, visit Hoosiers by the Numbers .
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Skills Profile
Essential (Soft) Skills
Essential Skills to Employers
Oral Communication
Decision-making
Integrity
Resource Allocation
Leadership
Attention to Detail
Critical Thinking
Creativity
Information Gathering
Professionalism
Written Communication
Customer Service
Organization
Conflict Management
Teamwork
Time Management
Problem-solving
Following Directions
Decision-making
Integrity
Resource Allocation
Leadership
Attention to Detail
Critical Thinking
Creativity
Information Gathering
Professionalism
Written Communication
Customer Service
Organization
Conflict Management
Teamwork
Time Management
Problem-solving
Following Directions
Top Job Duties and Responsibilities
Monitoring and Controlling Resources
Manage program or project budgets
Develop operational budgets
Manage organizational or operational finances
Monitor inventories of products or materials
Inventory stock to ensure adequate supplies
Manage material resources
Purchase office equipment or furniture
Purchase stocks of merchandise or supplies
Manage inventories or supplies
Distribute sales proceeds or commissions
Requisition stock, materials, supplies or equipment
Develop operational budgets
Manage organizational or operational finances
Monitor inventories of products or materials
Inventory stock to ensure adequate supplies
Manage material resources
Purchase office equipment or furniture
Purchase stocks of merchandise or supplies
Manage inventories or supplies
Distribute sales proceeds or commissions
Requisition stock, materials, supplies or equipment
Making Decisions and Solving Problems
Discharge workers using employee dismissal guidelines
Implement employee compensation and benefit plans
Implement employee bargaining agreements
Implement company or staff policies
Adapt writing style based on analysis of data or audience
Recommend personnel actions such as promotions, transfers, and dismissals
Terminate relationship with clients or vendors
Terminate employment of employees or contractors
Appraise personal property or equipment
Implement employee compensation and benefit plans
Implement employee bargaining agreements
Implement company or staff policies
Adapt writing style based on analysis of data or audience
Recommend personnel actions such as promotions, transfers, and dismissals
Terminate relationship with clients or vendors
Terminate employment of employees or contractors
Appraise personal property or equipment
Guiding, Directing, and Motivating Subordinates
Manage promotional, sales, or marketing plans
Manage project life cycle
Manage industrial projects
Set goals for workers or staff
Oversee sales campaigns or programs
Supervise sales or support personnel
Supervise sales personnel
Assign work to staff or employees
Manage project life cycle
Manage industrial projects
Set goals for workers or staff
Oversee sales campaigns or programs
Supervise sales or support personnel
Supervise sales personnel
Assign work to staff or employees
Performing for or Working Directly with the Public
Contact current or potential customers to promote products or services
Sell insurance policies
Advertise products
Sell real estate property
Sell products or services
Solicit orders from established or new customers
Assist workers to resolve work problems
Provide direct sales related customer service
Resolve customer or public complaints or problems
Sell insurance policies
Advertise products
Sell real estate property
Sell products or services
Solicit orders from established or new customers
Assist workers to resolve work problems
Provide direct sales related customer service
Resolve customer or public complaints or problems
Thinking Creatively
Develop advertising or marketing policies, procedures, or standards
Develop business, financial, or operational policies, procedures, or standards
Establish operational policies
Establish employee performance standards
Develop sales presentations
Write advertising copy
Design merchandise or product displays
Develop business, financial, or operational policies, procedures, or standards
Establish operational policies
Establish employee performance standards
Develop sales presentations
Write advertising copy
Design merchandise or product displays
Monitor Processes, Materials, or Surroundings
Monitor project risk mitigation plan
Monitor project scope guidelines
Track sales activity or trends
Track financial transactions such as deposits, payments, funding, or fees
Monitor performance of others
Monitor operations to ensure compliance with safety or security policies or regulations
Monitor project scope guidelines
Track sales activity or trends
Track financial transactions such as deposits, payments, funding, or fees
Monitor performance of others
Monitor operations to ensure compliance with safety or security policies or regulations
Staffing Organizational Units
Establish staffing guidelines and procedures
Hire personnel
Promote personnel within organizations
Recruit candidates for employment
Publicize job openings
Hire personnel
Promote personnel within organizations
Recruit candidates for employment
Publicize job openings
Provide Consultation and Advice to Others
Advise others on human resources topics
Recommend improvements to work methods, procedures, or products
Advise customers on the use of products or services
Provide furnishing or equipment recommendations
Recommend customer payment plan
Recommend improvements to work methods, procedures, or products
Advise customers on the use of products or services
Provide furnishing or equipment recommendations
Recommend customer payment plan
Developing Objectives and Strategies
Develop financial or business plans
Develop promotional or advertising strategies
Develop sales or marketing strategies
Define project scope
Develop promotional or advertising strategies
Develop sales or marketing strategies
Define project scope
Judging the Qualities of Things, Services, or People
Evaluate employee performance
Evaluate information from employment interviews
Evaluate contract personnel performance
Conduct progress and production reviews
Evaluate advertising promotions
Evaluate information from employment interviews
Evaluate contract personnel performance
Conduct progress and production reviews
Evaluate advertising promotions
Documenting/Recording Information
Write project charter
Maintain records of sales or other business transactions
Prepare sales or other contracts
Prepare financial reports
Maintain insurance records
Maintain records of sales or other business transactions
Prepare sales or other contracts
Prepare financial reports
Maintain insurance records
Communicating with Supervisors, Peers, or Subordinates
Conduct meetings with clients and customers
Confer with sales or purchasing personnel
Respond to employee concerns
Discuss advertising strategies
Discuss design or technical features of products or services with technical personnel
Confer with sales or purchasing personnel
Respond to employee concerns
Discuss advertising strategies
Discuss design or technical features of products or services with technical personnel
Training and Teaching Others
Train sales personnel
Orient new employees
Prepare managerial or supervisory reports or presentations
Organize training procedure manuals
Train others in the use of sales related equipment
Orient new employees
Prepare managerial or supervisory reports or presentations
Organize training procedure manuals
Train others in the use of sales related equipment
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Booster Skills & Certifications
Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.
Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.
Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.
| Skill or Certification | Certi - fication | Certification | Hard to Fill | Expensive to Fill |
|---|---|---|---|---|
| Store Operations | ||||
| Retail Sales | ||||
| Sales Planning | ||||
| Store Management | ||||
| Product Sales | ||||
| Cash Handling | ||||
| Guest Services | ||||
| Budgeting |
