First-Line Supervisors of Non-Retail Sales Workers :

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

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About the Job

Indiana Average Salary $87,430.00
Average Time to Fill 49 days
Typical Education Bachelor's Degree
Typical Experience Over 2 years, up to and including 4 years
10 Year Projected Openings (2016-2026) 5,278
10 Year Expected Percentage Change (2016-2026) 5.88 %

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Skills Profile

Essential (Soft) Skills

Essential Skills to Employers

Oral Communication
Resource Allocation
Attention to Detail
Critical Thinking
Information Gathering
Written Communication
Customer Service
Conflict Management
Time Management
Following Directions

Top Job Duties and Responsibilities

Monitoring and Controlling Resources

Manage program or project budgets
Develop operational budgets
Manage organizational or operational finances
Monitor inventories of products or materials
Inventory stock to ensure adequate supplies
Manage material resources
Purchase office equipment or furniture
Purchase stocks of merchandise or supplies
Manage inventories or supplies
Distribute sales proceeds or commissions
Requisition stock, materials, supplies or equipment

Making Decisions and Solving Problems

Discharge workers using employee dismissal guidelines
Implement employee compensation and benefit plans
Implement employee bargaining agreements
Implement company or staff policies
Adapt writing style based on analysis of data or audience
Recommend personnel actions such as promotions, transfers, and dismissals
Terminate relationship with clients or vendors
Terminate employment of employees or contractors
Appraise personal property or equipment

Guiding, Directing, and Motivating Subordinates

Manage promotional, sales, or marketing plans
Manage project life cycle
Manage industrial projects
Set goals for workers or staff
Oversee sales campaigns or programs
Supervise sales or support personnel
Supervise sales personnel
Assign work to staff or employees

Performing for or Working Directly with the Public

Contact current or potential customers to promote products or services
Sell insurance policies
Advertise products
Sell real estate property
Sell products or services
Solicit orders from established or new customers
Assist workers to resolve work problems
Provide direct sales related customer service
Resolve customer or public complaints or problems

Thinking Creatively

Develop advertising or marketing policies, procedures, or standards
Develop business, financial, or operational policies, procedures, or standards
Establish operational policies
Establish employee performance standards
Develop sales presentations
Write advertising copy
Design merchandise or product displays

Monitor Processes, Materials, or Surroundings

Monitor project risk mitigation plan
Monitor project scope guidelines
Track financial transactions such as deposits, payments, funding, or fees
Track sales activity or trends
Monitor operations to ensure compliance with safety or security policies or regulations
Monitor performance of others

Staffing Organizational Units

Establish staffing guidelines and procedures
Publicize job openings
Recruit candidates for employment
Promote personnel within organizations
Hire personnel

Developing Objectives and Strategies

Develop financial or business plans
Develop sales or marketing strategies
Develop promotional or advertising strategies
Define project scope

Provide Consultation and Advice to Others

Advise others on human resources topics
Advise customers on the use of products or services
Recommend improvements to work methods, procedures, or products
Provide furnishing or equipment recommendations
Recommend customer payment plan

Judging the Qualities of Things, Services, or People

Evaluate contract personnel performance
Evaluate information from employment interviews
Evaluate employee performance
Evaluate advertising promotions
Conduct progress and production reviews

Documenting/Recording Information

Write project charter
Prepare financial reports
Prepare sales or other contracts
Maintain records of sales or other business transactions
Maintain insurance records

Communicating with Supervisors, Peers, or Subordinates

Confer with sales or purchasing personnel
Conduct meetings with clients and customers
Discuss design or technical features of products or services with technical personnel
Discuss advertising strategies
Respond to employee concerns

Training and Teaching Others

Organize training procedure manuals
Prepare managerial or supervisory reports or presentations
Orient new employees
Train sales personnel
Train others in the use of sales related equipment

Real-Time Job Posting Statistics

Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Inside Sales
Business Development
Product Sales
Outside Sales
Prospective Clients
Project Management

Department of Workforce Development Resources