DDWS

First-Line Supervisors of Personal Service Workers :

Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.


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About the Job


Indiana Average Salary $33,640.00
Average Time to Fill 40 days
Typical Education Bachelor's Degree
Typical Experience Over 2 years, up to and including 4 years
10 Year Projected Openings (2014-2024) 1,420
10 Year Expected Percentage Change (2014-2024) 14.11 %

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Skills Profile


Essential (Soft) Skills

Essential Skills to Employers

Attention to Detail
Decision-making
Critical Thinking
Oral Communication
Information Gathering
Organization
Resource Allocation
Leadership
Integrity
Customer Service
Professionalism
Conflict Management
Written Communication
Time Management
Creativity
Teamwork
Intellectual Risk-taking
Work Ethic

Top Job Duties and Responsibilities

Monitoring and Controlling Resources

Manage program or project budgets
Manage organizational or operational finances
Maintain supply or equipment inventories
Manage material resources
Order personal services related supplies, materials, and equipment
Requisition stock, materials, supplies or equipment

Guiding, Directing, and Motivating Subordinates

Manage project life cycle
Manage food or beverage preparation or service
Perform human resources activities
Supervise service workers
Assign work to staff or employees

Monitor Processes, Materials, or Surroundings

Monitor project risk mitigation plan
Monitor project scope guidelines
Monitor operational quality or safety
Monitor performance of others

Documenting/Recording Information

Maintain personnel records
Maintain client information or service records
Write project charter
Record client's personal data
Maintain customer and account records

Training and Teaching Others

Train office, administrative, or clerical personnel
Train service staff
Teach health or hygiene practices
Train others in the use of personal services related equipment
Prepare managerial or supervisory reports or presentations

Performing for or Working Directly with the Public

Resolve customer or public complaints or problems
Greet customers, guests, visitors, or passengers
Provide personal services related customer service
Sell products or services

Scheduling Work and Activities

Schedule meetings or events
Schedule employee work hours
Schedule appointments
Arrange facility schedules


Real-Time Job Posting Statistics


Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
Contract Management
Accounting
Business Administration
Customer Contact
Performance Appraisals
Product Sales
Restaurant Management



Department of Workforce Development Resources