Computer User Support Specialists :

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.


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About the Job


Indiana Average Salary $48,800.00
Average Time to Fill 41 days
Typical Education Bachelor's Degree
Typical Experience Over 1 year, up to and including 2 years
10 Year Projected Openings (2016-2026) 8,483
10 Year Expected Percentage Change (2016-2026) 13.31 %

For more information on the new projection methodology, visit Hoosiers by the Numbers .

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Skills Profile


Essential (Soft) Skills

Essential Skills to Employers

Technology and Tool Usage
Attention to Detail
Critical Thinking
Information Gathering
Written Communication
Problem-solving
Professionalism
Work Ethic
Integrity

Top Job Duties and Responsibilities

Interacting With Computers

Troubleshoot computer database problems
Assist users with software or hardware problems
Troubleshoot computer network problems
Debug computer programs, software, or systems
Maintain computer software or code
Maintain complex computer databases
Solve computer hardware problems
Solve software problems
Maintain network systems
Integrate software into different types of pre-existing environments, architectures, or systems
Install software applications
Install hardware, software, or peripheral equipment
Configure computer networks
Upload data to website or online server for information sharing
Communicate with others using social media
Plan computer security measures
Create data backups to prevent loss of information


Real-Time Job Posting Statistics


Booster Skills & Certifications

Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.

Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.

Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.

Skill or Certification Certi - fication Hard to Fill Expensive to Fill
UNIX
Information Technology Industry Experience
Project Management
Software Development
SQL Server
ITIL
Systems Engineering



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