Medical and Health Services Managers: 
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
Also includes
About the Job
| Primary Industry | Health Science |
| Indiana Average Salary | $93,460.00 |
| Average Time to Fill | 37 days |
| Typical Education | Bachelor's degree |
| Typical Experience | Over 4 years, up to and including 6 years |
| Current Openings | |
| 2 Year Projected Openings (2016-2018) | 2,225 |
| 2 Year Expected Percentage Change (2016-2018) | 5.83 % |
| 10 Year Projected Openings (2016-2026) | 11,918 |
| 10 Year Expected Percentage Change (2016-2026) | 28.42 % |
For more information on the new projection methodology, visit Hoosiers by the Numbers .
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Skills Profile
Essential (Soft) Skills
Essential Skills to Employers
Decision-making
Critical Thinking
Leadership
Integrity
Attention to Detail
Information Gathering
Organization
Oral Communication
Professionalism
Written Communication
Problem-solving
Creativity
Resource Allocation
Conflict Management
Work Ethic
Teamwork
Following Directions
Intellectual Risk-taking
Critical Thinking
Leadership
Integrity
Attention to Detail
Information Gathering
Organization
Oral Communication
Professionalism
Written Communication
Problem-solving
Creativity
Resource Allocation
Conflict Management
Work Ethic
Teamwork
Following Directions
Intellectual Risk-taking
Top Job Duties and Responsibilities
Guiding, Directing, and Motivating Subordinates
Direct implementation of new procedures, policies, or programs
Manage financial activities of the organization
Manage project life cycle
Manage broad organizational programs or initiatives
Manage organizational facilities
Manage building maintenance projects
Direct treatment programs
Direct financial operations
Oversee execution of organizational or program policies
Direct activities of physicians or technologists
Prepare employee work schedules or assignments
Assign work to staff or employees
Implement human resource programs
Supervise medical support personnel
Manage financial activities of the organization
Manage project life cycle
Manage broad organizational programs or initiatives
Manage organizational facilities
Manage building maintenance projects
Direct treatment programs
Direct financial operations
Oversee execution of organizational or program policies
Direct activities of physicians or technologists
Prepare employee work schedules or assignments
Assign work to staff or employees
Implement human resource programs
Supervise medical support personnel
Making Decisions and Solving Problems
Discharge workers using employee dismissal guidelines
Follow safety procedures and regulations in medical or medical support environments
Implement employee compensation and benefit plans
Implement employee bargaining agreements
Implement company or staff policies
Implement sanitation practices in health care settings
Implement organizational process or policy changes
Terminate relationship with clients or vendors
Terminate employment of employees or contractors
Determine administrative policies or standards
Recommend personnel actions such as promotions, transfers, and dismissals
Discipline staff for infractions of rules or regulations
Implement health or sanitation standards
Follow safety procedures and regulations in medical or medical support environments
Implement employee compensation and benefit plans
Implement employee bargaining agreements
Implement company or staff policies
Implement sanitation practices in health care settings
Implement organizational process or policy changes
Terminate relationship with clients or vendors
Terminate employment of employees or contractors
Determine administrative policies or standards
Recommend personnel actions such as promotions, transfers, and dismissals
Discipline staff for infractions of rules or regulations
Implement health or sanitation standards
Thinking Creatively
Develop medical policies, procedures, or standards
Develop staff policies
Develop operational policies, procedures, or standards
Develop business, financial, or operational policies, procedures, or standards
Develop computer or data information systems
Develop business or organizational policies, programs, or standards
Develop records management systems
Establish recruiting procedures
Maintain quality assurance procedures
Establish employee performance standards
Plan menu of meal options
Develop simple informational data repositories or databases
Develop staff policies
Develop operational policies, procedures, or standards
Develop business, financial, or operational policies, procedures, or standards
Develop computer or data information systems
Develop business or organizational policies, programs, or standards
Develop records management systems
Establish recruiting procedures
Maintain quality assurance procedures
Establish employee performance standards
Plan menu of meal options
Develop simple informational data repositories or databases
Judging the Qualities of Things, Services, or People
Evaluate personnel policies, practices, or benefits
Evaluate business or management strategies
Judge quality of facilities or service
Develop procedures to evaluate organizational activities
Conduct progress and production reviews
Evaluate contract personnel performance
Evaluate information from employment interviews
Evaluate employee performance
Determine social service program status
Evaluate information in documents or manuscripts
Evaluate applicant qualifications for licensure
Evaluate business or management strategies
Judge quality of facilities or service
Develop procedures to evaluate organizational activities
Conduct progress and production reviews
Evaluate contract personnel performance
Evaluate information from employment interviews
Evaluate employee performance
Determine social service program status
Evaluate information in documents or manuscripts
Evaluate applicant qualifications for licensure
Assisting and Caring for Others
Conduct noninvasive medical diagnostic assessments
Conduct medical tests
Conduct medical x-rays
Provide assistance in administering rehabilitation
Develop dietary-care plans
Develop patient therapy programs
Solve clinical problems
Treat medical condition of patient
Perform emergency medical procedures
Conduct medical tests
Conduct medical x-rays
Provide assistance in administering rehabilitation
Develop dietary-care plans
Develop patient therapy programs
Solve clinical problems
Treat medical condition of patient
Perform emergency medical procedures
Documenting/Recording Information
Write administrative procedures services manual
Maintain processes and procedures manual
Maintain dental or medical records
Manage clinical or social case records
Write technical health or medical documents
Write project charter
Record medical history
Maintain record of organization expenses
Maintain personnel records
Maintain processes and procedures manual
Maintain dental or medical records
Manage clinical or social case records
Write technical health or medical documents
Write project charter
Record medical history
Maintain record of organization expenses
Maintain personnel records
Training and Teaching Others
Teach medical laboratory procedures
Prepare medical reports or presentations
Develop instructional materials
Prepare medical reports
Orient new employees
Coordinate employee continuing education programs
Develop training programs
Train caregivers or other non-medical personnel
Train others in the use of office, administrative, or clerical equipment
Provide health education and disease prevention instruction
Prepare medical reports or presentations
Develop instructional materials
Prepare medical reports
Orient new employees
Coordinate employee continuing education programs
Develop training programs
Train caregivers or other non-medical personnel
Train others in the use of office, administrative, or clerical equipment
Provide health education and disease prevention instruction
Developing Objectives and Strategies
Prepare enterprise level project plans
Prepare company vision statement
Define project scope
Develop community programs
Develop organizational goals or objectives
Develop program or project objectives
Develop financial or business plans
Prepare company vision statement
Define project scope
Develop community programs
Develop organizational goals or objectives
Develop program or project objectives
Develop financial or business plans
Analyzing Data or Information
Interpret medical laboratory test results
Interpret employee medical evaluations
Calculate medical diagnostic test results
Analyze medical or health data
Analyze patient activity
Analyze financial data or information
Analyze business, operational, or management reports
Perform medical research
Perform risk assessment analysis
Interpret employee medical evaluations
Calculate medical diagnostic test results
Analyze medical or health data
Analyze patient activity
Analyze financial data or information
Analyze business, operational, or management reports
Perform medical research
Perform risk assessment analysis
Real-Time Job Posting Statistics
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Booster Skills & Certifications
Job Seekers possessing booster skills & certifications, such as those listed below, added to core skills are more marketable, harder to find and expensive to hire.
Hard to Fill: Employers find positions requiring these skills to be hard to fill. These skills and certifications make a job seeker more in demand because the skills are not widely available.
Expensive to Fill: Employers find positions requiring these skills to be expensive to fill. Job seekers with these skills and certifications are likely to earn more money.
| Skill or Certification | Certi - fication | Certification | Hard to Fill | Expensive to Fill |
|---|---|---|---|---|
| Home Health | ||||
| Hospice | ||||
| Acute Care | ||||
| Quality Management | ||||
| Licensed Vocational Nurse (LVN) | ||||
| Basic Life Saving (BLS) | ||||
| Primary Care | ||||
| Process Improvement | ||||
| Project Management |
Related Licensing Requirements
RCA Temporary Permit (18-0000000105)
840 IAC 1-1-18 Temporary permits Authority: IC 25-19-1-3.5; IC 25-19-1-8 Affected: IC 25-19-1-3.5 Sec. 18. Persons holding a valid HFA or RCA license in another state who seek licensure by endorsement in Indiana may be granted a temporary permit. Applicants for a temporary permit will be required to take the Indiana jurisprudence examination for licensure within ninety (90) days of its issuance. In addition to the provisions of IC 25- 19-1-3.5, temporary permits of applicants who fail to appear for the scheduled examination will be invalidated. If the applicant presents compelling reasons to the board in writing for missing the scheduled examination, the board may allow the applicant to submit a new application for temporary permit.
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
Residential Care Administrator (18-0000000106)
840 IAC 1-1-4 Qualifications for licensure Authority: IC 25-19-1-4 Affected: IC 25-19-1-3 Sec. 4. (a) All applicants for licensure as an HFA must have completed, at the time of application, the requirements of IC 25- 19-1- 3(a)(1) and any of the following educational attainments and administrator-in-training programs...(e) Applicants for licensure by endorsement as an RCA may request that the board consider previous experience to satisfy the requirements of subsection (d). Educational and AIT requirements may be satisfied by two (2) years of active work experience as a licensed residential care administrator in another state. Evidence must be presented to the board demonstrating competency of practice. (f) Applicants for licensure as an RCA may request that the board consider previous experience to satisfy the AIT requirements of subsection (d). AIT requirements may be satisfied by any of the following: (1) One (1) year of active work experience as a licensed RCA. (2) Completion of a training program required for licensure as an RCA in another state that is determined by the board to be equivalent to the AIT requirements of this state. (3) Completion of a residency-internship in health care administration completed as part of a degree requirement of subsection (d)(1) and (d)(2) that is determined by the board to be equivalent to the AIT requirements of this state. (4) One (1) year of active work experience as a chief executive officer or chief operations officer in a hospital. (5) A master's degree in health care administration and six (6) months of active work experience as a licensed RCA in another state. (g) The board may waive portions of the required training hours, up to thirty percent (30%), for an HFA or RCA applicant, based upon criteria approved by the board, provided the applicant's experience under consideration is verifiable to the board's satisfaction.
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
HFA Preceptor (18-0000000100)
840 IAC 1-1-17 Qualifications and duties of preceptors Authority: IC 25-19-1-8 Affected: IC 25-19-1-12 Sec. 17. (a) The applicant for approval as a preceptor shall file a new application for each AIT applicant for whom the preceptor applicant desires to serve as a preceptor. (b) In order to qualify as a preceptor, the applicant:(1) shall: (A) be a currently licensed Indiana: (i) HFA to precept an applicant seeking licensure as an HFA or RCA; or (ii) RCA to precept an applicant seeking licensure as anRCA; (B) file an application with the board and be approved prior to serving as the preceptor; and (C) have attended, within the five (5) years prior to applying to serve as a preceptor, a board approved educational program and forward to the board a certificate of completion; (2) must: (A) have active work experience as an HFA or RCA for at least two (2) out of the immediate preceding three (3) years prior to the date of application; (B) be a current CEO of a continuing care retirement community who holds a current valid HFA license; or (C) be a current regional manager for a multifacility organization who holds a current valid HFA license or RCA and who affirms to the board that his or her physical presence at the training location is concurrent with at least sixty percent (60%) of the applicant's physical presence at the training location; and (3) shall not have any disciplinary action taken by the board against his or her HFA or RCA license in the last two (2) years. (c) Each approved preceptor shall: (1) act as a teacher rather than an employer and should provide the AIT with educational opportunities; (2) inform the board if the AIT presents any problems that may affect the facility's service and operation or the AIT's program; (3) notify the board on suitable forms of any change of status or discontinuance of the AIT program
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
Preceptor Eligible (18-0000000103)
840 IAC 1-1-17 Qualifications and duties of preceptors Authority: IC 25-19-1-8 Affected: IC 25-19-1-12 Sec. 17. (a) The applicant for approval as a preceptor shall file a new application for each AIT applicant for whom the preceptor applicant desires to serve as a preceptor. (b) In order to qualify as a preceptor, the applicant:(1) shall: (A) be a currently licensed Indiana: (i) HFA to precept an applicant seeking licensure as an HFA or RCA; or (ii) RCA to precept an applicant seeking licensure as anRCA; (B) file an application with the board and be approved prior to serving as the preceptor; and (C) have attended, within the five (5) years prior to applying to serve as a preceptor, a board approved educational program and forward to the board a certificate of completion; (2) must: (A) have active work experience as an HFA or RCA for at least two (2) out of the immediate preceding three (3) years prior to the date of application; (B) be a current CEO of a continuing care retirement community who holds a current valid HFA license; or (C) be a current regional manager for a multifacility organization who holds a current valid HFA license or RCA and who affirms to the board that his or her physical presence at the training location is concurrent with at least sixty percent (60%) of the applicant's physical presence at the training location; and (3) shall not have any disciplinary action taken by the board against his or her HFA or RCA license in the last two (2) years. (c) Each approved preceptor shall: (1) act as a teacher rather than an employer and should provide the AIT with educational opportunities; (2) inform the board if the AIT presents any problems that may affect the facility's service and operation or the AIT's program; (3) notify the board on suitable forms of any change of status or discontinuance of the AIT program
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
HFA Provisional (18-0000000101)
Sec. 14. (a) An individual may be issued a provisional HFA license for a specific licensed health facility if the individual has: (1) at least two (2) years of administrative experience in a licensed HF; and (2) complied with the conditions of IC 25-19-1-3(a)(1). (b) An individual may be issued a provisional RCA license for a specific licensed residential facility if the individual has: (1) at least two (2) years of administrative experience in a licensed HF; and (2) complied with the conditions of IC 25-19-1-3(a)(1). (c) Under subsections (a) and (b), the director of the board may issue a provisional license to an individual who appears to be qualified; however, this license will be subject to the approval of the board at its next following meeting, at which time the board may withdraw the provisional license if it determines that the licensee fails to meet all applicable qualifications for the license. (d) Experience gained under provisional licensure shall not satisfy the educational or AIT requirements of section 4(a) or 4(d) of this rule.
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
RCA Preceptor (18-0000000104)
IAC 1-1-17 Qualifications and duties of preceptors Authority: IC 25-19-1-8 Affected: IC 25-19-1-12 Sec. 17. (a) The applicant for approval as a preceptor shall file a new application for each AIT applicant for whom the preceptor applicant desires to serve as a preceptor. (b) In order to qualify as a preceptor, the applicant:(1) shall: (A) be a currently licensed Indiana: (i) HFA to precept an applicant seeking licensure as an HFA or RCA; or (ii) RCA to precept an applicant seeking licensure as anRCA; (B) file an application with the board and be approved prior to serving as the preceptor; and (C) have attended, within the five (5) years prior to applying to serve as a preceptor, a board approved educational program and forward to the board a certificate of completion; (2) must: (A) have active work experience as an HFA or RCA for at least two (2) out of the immediate preceding three (3) years prior to the date of application; (B) be a current CEO of a continuing care retirement community who holds a current valid HFA license; or (C) be a current regional manager for a multifacility organization who holds a current valid HFA license or RCA and who affirms to the board that his or her physical presence at the training location is concurrent with at least sixty percent (60%) of the applicant's physical presence at the training location; and (3) shall not have any disciplinary action taken by the board against his or her HFA or RCA license in the last two (2) years. (c) Each approved preceptor shall: (1) act as a teacher rather than an employer and should provide the AIT with educational opportunities; (2) inform the board if the AIT presents any problems that may affect the facility's service and operation or the AIT's program; (3) notify the board on suitable forms of any change of status or discontinuance of the AIT program
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
Health Facility Administrator (18-0000000038)
To be eligible for licensure as a health services administrator in the state of Indiana, the candidate must: Not have been convicted of a crime that has a direct bearing on the person's ability to practice competently. Have satisfactorily completed the board-prescribed course of instruction and training or have satisfactorily presented evidence to the board of sufficient education, training, or experience in the relevant areas of health facility administration and supervision. Have passed the board-administered examination. The Board may also issue a six-month provisional license to enable a qualified individual to fill a health facility administrator position that has been unexpectedly vacated. In addition, the Board may issue a temporary permit to practice as a health facility administrator to a person who has applied to the board for a license and who already holds a current license as a health facility administrator in another state. More detailed information, including applications and test dates, may be obtained directly through the Indiana State Board of Health Facility Administrators.
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
HFA Temporary Permit (18-0000000102)
840 IAC 1-1-18 Temporary permits Authority: IC 25-19-1-3.5; IC 25-19-1-8 Affected: IC 25-19-1-3.5 Sec. 18. Persons holding a valid HFA or RCA license in another state who seek licensure by endorsement in Indiana may be granted a temporary permit. Applicants for a temporary permit will be required to take the Indiana jurisprudence examination for licensure within ninety (90) days of its issuance. In addition to the provisions of IC 25- 19-1-3.5, temporary permits of applicants who fail to appear for the scheduled examination will be invalidated. If the applicant presents compelling reasons to the board in writing for missing the scheduled examination, the board may allow the applicant to submit a new application for temporary permit.
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
- Indiana Professional Licensing Agency~Indiana State Board of Health Facility Administrators (3172342051)
- http://www.in.gov/pla/hfa.htm
